They also have their own section in the cargo area that is the same temperature and pressure as the cabin, separate from the suitcases and regular cargo. Your puppy is likely to nap during the flight in his cozy carrier, which has a soft towel, a dark interior, and a comfortable temperature. Sedatives are dangerous and against airline regulations, so we do not use them. We will cover the additional cost of providing kennel pick-up and drop-off services for the puppy in the event of delays. Before heading to the airport, you should give us a call at the phone number we provide. Delivery is at Your Door Step. In most cases, you will go directly to the customer service counter in the baggage claim area. Simply present a photo ID to claim your puppy. Depending on how long the journey home will take, you might want to give him some water and some food. You shouldn’t need anything else except a photo ID and food or water, but if it comes as a surprise, don’t forget your camera!